Frequently Asked Questions

Yes — the refund window, processing time and any deductions are disclosed in writing and accepted before the payment link is sent.

The treating team’s follow-up plan is confirmed before travel. CuraFida can coordinate teleconsultation or local follow-up options where available; what is included depends on the package and any extra cost is disclosed before booking.

The booking request collects contact and trip-planning information only. Do not submit medical reports or sensitive clinical details through this website. CuraFida will explain the approved channel and applicable privacy terms before any clinical documents are requested.

Entry rules depend on nationality, passport and trip length and can change. CuraFida can help identify documents requested by the provider, but travellers should confirm current requirements with the relevant immigration authority before travel.

Clinical decisions and complication management are handled by the treating hospital. CuraFida helps coordinate communication and next steps, but does not replace medical advice. Provider-specific revision and aftercare terms are confirmed in writing before booking.

Each package shows the published CuraFida all-inclusive price. Where shown, the Singapore private figure is an indicative reference estimate only — not a discount or promotional offer — and actual quotes vary by clinic, clinical case, treatment plan, travel and optional add-ons.

Submit the booking request first. After CuraFida reviews the details, FORETRUST PTE. LTD. sends a secure payment link and the refund terms in writing. No card or bank details are collected on this website. The exact payment methods will be confirmed before payment.

CuraFida coordinates these services with local partners. They are included only where the package says so; otherwise airport or cross-border transfers, bilingual concierge and medical translation are quoted as add-ons before booking.

CuraFida works with Grade 3A partner hospitals and reviews the service pathway for international patients. Any accreditation or certificate displayed for a specific provider will be based on client-approved documentation; ask us for the evidence available for your package.

Message your CuraFida coordinator. We will check the hospital, hotel and transfer change terms that apply to your package, disclose any third-party charges, and confirm the revised plan in writing before you proceed.